Refund policy

Last updated: October 22, 2026

Return window
You may request a return within 30 days of the delivery date.

Eligibility
To qualify, items must be:

• Unworn and unused
• In the same condition you received them
• With all tags and in original packaging
• Accompanied by proof of purchase (order number)

We may reduce your refund if an item has been used, damaged, or handled more than necessary to inspect it.

Non-returnable items
Some items may not be eligible for return. Any such item will be clearly marked on its product page before purchase. Items that are not marked as non-returnable follow the standard policy above.

How to start a return

1. Email bendesmond042@gmail.com within the return window with your order number and the reason for the return.
2. We will reply with return instructions and the return address.
3. Ship the item back in secure packaging and keep your tracking number.

Please contact us before sending anything back. Returns sent without authorization may not be processed.

Return shipping costs

• Change-of-mind returns: the customer pays return shipping.
• Defective, damaged, or incorrect items: we cover return shipping, or send a prepaid label.

Return address
My Store, 
Return address: 20301 W Country Club Dr, Aventura, FL 33180, United States

Damaged, defective, or wrong items
Inspect your order on arrival. If anything is damaged, defective, or incorrect, email us right away with your order number and photos. We will offer a replacement or a full refund, including shipping costs.

Exchanges
Contact us before returning an item to ask about exchange options. Availability depends on stock.

Cancellations
Orders can be canceled before they ship. Contact us as soon as possible. See our Shipping Policy.

Your legal rights
This policy does not limit any rights you have under applicable consumer protection laws.

Contact
Mail: bendesmond042@gmail.com
Phone: (321) 404-6520